Acalas Shrugged
Customer: “I want an Acalas.”
Me: “An atlas?”
Customer: “No, an Acalas.”
Me: “What is the Acalas about?”
Customer: “It isn’t about anything; it is maps and stuff.”
Me: “I am reasonably certain that is called an atlas.”
Customer: “You think you are so smart ‘cause you work in a bookshop.”
Me: “No, this store is no different from any other retail environment; working here does not make me smarter than the city beach employee next door. Perhaps we can have a look at the atlases and see if that is what you are chasing?”
Customer: “Fine.”
We walk to the atlas section. The customer picks one up.
Customer: “This is what I am after. See?”
They point at the word “Atlas” on the front.
Customer: “Acalas.”
Me: “That clearly says ‘Atlas’.”
Customer: “Stupid blonde b****, who hired you in a bookstore if you can’t f****** read?”
Me: “You can’t read the word ‘atlas’, so please know I won’t be taking your comments to heart.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
