About To Get Himself Booked
(We WERE a specialty bookstore but have gone the way of many others and are liquidating stock, with the only thing not discounted being rare or signed editions in a locked glass cabinet. Whilst most books are massively discounted, we also have a basket of books with minor shelf damage with a sign that states they are damaged and therefore customers are welcome to take a free one with any purchase. A customer approaches with a handful of them.)
Customer: “I’d like a discount on these. They’re damaged.”
Me: “Well, everything’s pretty much discounted. It doesn’t get much cheaper than $1 a book. Even so, they’re free if you purchase another item.”
Customer: “So, all the damaged books are free?”
Me: “Yes, if you purchase another book with them.”
Customer: “I’ll be right back.”
(He leaves his stack on the counter and I help other customers when I notice a cracking sound. He triumphantly returns to the counter, shoving other customers out of the way saying he was there first. I look over his shoulder to see he’s broken the latch on the rare book display to force it open as he slams a leather bound book signed by Neil Gaiman AND Terry Pratchett on the counter, cracking the hardcover.)
Customer: “All the damaged books are free, right?”
(You really don’t want to know what some of the other customers did…)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?