About To Get Charged For No Charge
(My boss is helping a customer who is looking for a battery for his digital camera.)
Boss: “That will be $59.99 plus tax.”
Customer: “What! That’s crazy! I’ve only had this camera for a week, and the battery is already dead. Are you telling me I’m going to have to spend $60 every time it dies?”
Boss: “Only a week? The battery might be defective. How long did you leave it on the charger?”
Customer: “Charger? Um…”
(The customer grabs his ‘dead’ battery, and heads for the door.)
Customer: “I was never here.”
(My boss manages to wait until the customer is out of the store before cracking up.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?