About To Get A Battery Of New Charges

, , , | Right | September 7, 2018

(During my first week working for a well-known auto retailer, a customer walks in with a lawn mower battery.)

Customer: “I need this charged right away and I will be back in twenty minutes.”

Me: “Sir, this battery requires at least an eight-hour trickle charge. Fast charging will damage this battery and possibly cause it to explode.”

Customer: “Look, I bring all my lawn batteries here and they put it in that machine for fifteen minutes and it is ready to go. I do this twice a week.”

Me: “Okay. I don’t think that’s a good idea.”

Customer: “Man, I wouldn’t lie about it. Trust me.”

(I take battery and place it in charger. Ten minutes later the entire store starts to smell like sulfur and burning metal. I go back to the charger and the battery is swollen to twice its normal size and acid pouring down the sides. The customer comes back and I show him the destroyed battery.)

Customer: “Wow, putting it on fast charge does that?”

Me: “I thought you said you do this all the time here on that charger?”

Customer: “I knew you were new so I figured you didn’t know what you were talking about. So is it okay to trickle charge now?”

Me: “Not now. It is hazardous material and has to be contained and shipped to the battery disposal company.”

Customer: *dumb look on his face* “So I have to buy a new one?”

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