About To Be Dis-Appointed, Part 5
The lingerie shop I work at is operating by appointment to avoid too many customers being in the store at once. We have it in all our advertisements, it’s presented as a large banner first thing on our website, and it’s posted on our front door as you come in.
Me: “Thanks for calling [Company]. This is [My Name]; how can I help today?”
Customer: “Hi, do I need to make an appointment?”
Me: “Yes, we are asking all customers to book an appointment. When would you like to come in?”
Customer: “Now?”
Related:
About To Be Dis-Appointed, Part 4
About To Be Dis-Appointed, Part 3
About To Be Dis-Appointed, Part 2
About To Be Dis-Appointed
Question of the Week
Have you ever served a bad customer who got what they deserved?
