About To Be Dis-Appointed, Part 10
I have a client on the phone trying to schedule an appointment. He should have called to make the appointment six weeks ago, but he didn’t, and he’s mad at me for his mistake.
He mumbles several words, and when I ask him to repeat himself, he SLOWS. DOWN. AND. YELLS. EACH. WORD, which everyone loves, of course.
After several minutes of him slow-yelling and getting more and more upset that I don’t have any appointments for six weeks, he snaps:
Client: “Well, you’re very helpful!”
Me: “And you’re very pleasant!”
Client: *Stutters.* “Well… it’s not my fault that I didn’t make the appointment!”
It totally is.
Me: “You might have more luck with one of our other locations.”
The best part is I knew they were booked out eight weeks, but I didn’t tell him.
Related:
About To Be Dis-Appointed, Part 9
About To Be Dis-Appointed, Part 8
About To Be Dis-Appointed, Part 7
About To Be Dis-Appointed, Part 6
About To Be Dis-Appointed, Part 5
