A Word To The Unwise
(While serving a customer one day, I used a random really big word while we were making small talk, something like “juxtaposition” or “ubiquitous”; I can’t remember. He and my coworker teased me through the rest of the transaction about needing to dumb down my “SAT vocabulary.” Fast forward exactly a week later and I am training a new employee, and we are serving the exact same customer as before. I’m giving my trainee a lesson on how to cut and wrap a sandwich properly so that none of the toppings fall out and it stays secure in the bag, and the customer is watching. What the customer hadn’t seen ten minutes before was that the trainee had wrapped a sandwich incorrectly and when he went to move it, it fell out of the packaging and we had to make another. He was already feeling stupid and embarrassed and I had to reassure him that it was no problem while my coworker cleaned it up.)
Customer: “Training, huh?”
Trainee: “It’s my first job.”
Me: “First day, too, and he’s already doing really well.” *to my trainee* “You are. I’m just super picky about how I teach stuff. This is a good trick to know. You’ll get it faster than you think.”
Customer: “Well, buddy, she’ll do a good job training you. She’s the pro here. Just make sure she remembers to use small words!” *he ribs me across the counter*
Coworker: “Hahahaha!”
Me: “Hahaha!”
Customer: “Hahahaha!”
Trainee: “…” *he scampers to the back room*
Me, Customer, & Coworker: “OH, HONEY, NOOOOOOO! That’s not what we meant! Here, have a cookie! We’ll buy you a cookie! I’M SO SORRY! COME BACK!”
Question of the Week
What is the most wholesome experience you’ve ever had?