A Woman Of Few Words
(I was in our technology support office when a housekeeping staff person, Donna, stopped by. There was no preamble to the dialog below.)
Donna: “Dr. Franklin gets e-mail in his office.”
Me: *nods*
Donna: “Alicia says she can check her e-mail in the office.”
Me: *nods*
Donna: “I like e-mail.”
Me: “Nice.”
Donna: “Nice?”
Me: “Not nice?”
Donna: “I like e-mail.”
Me: “I like e-mail, too.”
Donna: “You don’t have it?”
Me: “I do.”
Donna: “I like e-mail.”
Me: *biting lower lip, uncertain what to say or do*
Donna: “I like e-mail.”
Me: *glancing at the clock on the wall*
Donna: “I like to have e-mail.”
Me: “I like having e-mail, too, and I check it all the time.”
Donna: “Can I have it? I like to have e-mail.”
Question of the Week
Have you ever served a bad customer who got what they deserved?