A Whopper Of A Mistake
(I work at a popular fast food chain which just so happens to be placed right next to a fairly popular burger place. Today I am working drive-thru for the first time when this happens.)
Me: “All right, take your time and order when you’re ready.”
Customer: “Okay, I’ll take a Whopper with no pickles.”
Me: “Um, we don’t have that.”
Customer: “That’s okay; I’ll just have a burger then.”
Me: “We don’t sell those either.”
Customer: “Then what do you have?”
Me: “We sell roast beef.”
(By this time the customer has realized something is amiss.)
Customer: “Where am I?”
Me: “You’re at [Store].”
Customer: “Oh, my god, I’m in the wrong place.”
(With that she takes off and I give her a friendly wave as she passes by. Needless to say everyone in the store is laughing as my manager comes to the front.)
Manager: “What happened?”
Me: “Customer was wanting [Burger Place] and came here by mistake.”
Manager: “That happens a lot. My favorite is when they come inside and still try to order from the wrong menu.”
Question of the Week
Have you ever served a bad customer who got what they deserved?