A Whole New Level Of Skin Peel
I’m working at a store that sells things like vitamins, supplements, and sports nutrition. We also have a whole section dedicated to beauty supplements and weight loss products.
Customer: “My wife sent me in to buy hydrochloric acid.”
Me: “Hydrochloric acid? You’re sure?”
Customer: “I’m sure, that’s what she said.”
Me: “Did she mean hyaluronic acid?”
Hyaluronic acid is a supplement that is supposed to increase skin elasticity, reduce wrinkles, and so on. I point out all the various hyaluronic acid beauty products we carry.
Customer: “No, I know she said hydrochloric acid. If you don’t sell it here, where can I get it?”
Me: “Sir, I’m afraid I don’t really know where you’d be able to buy hydrochloric acid! It’s a dangerous chemical. I’m fairly certain your wife wants hyaluronic acid.”
Customer: “Well, if you’re not going to help, I’ll just have to buy it somewhere else.”
Question of the Week
Have you ever served a bad customer who got what they deserved?