A Whole New Grade Of Stupidity
(An online math student is calling to complain about her grade. Her assignment was submitted three days late.)
Me: “The assignment was late by three days. The 30% late penalty cost you eighteen points.”
Caller: “But it’s not right. 30% of sixty is not eighteen.”
Me: “Yes, it is. Think of it as three times six.”
Caller: *counting in a low voice* “Yeah, I guess it is. But the late penalty shouldn’t apply to me.”
Me: “Why is that?”
Caller: “Because I submitted the assignment BEFORE you graded it.”
This story is part of the Customers-Who-Can’t-Hear-Themselves roundup!