A Warranted Response
(My parents still have a landline telephone, which is mostly used for outgoing calls. The only “real” people who ever call the line are my mother’s aunts, who are both in their 90s; otherwise, if there’s a call on that line, the odds are excellent that it’s a telemarketer, a scam, or a political shill. I’m helping Mom with a project one afternoon when the landline rings. Note that I worked in an office for several years, and Mom likes to joke about my “secretary voice” on the phone.)
Me: *looks at display* “[Nearby Town] is calling.”
Mom: “Answer it, get rid of them, and block the number. Use your secretary voice.”
Me: *picks up the phone* “Hello?”
Caller: “Hello, may I speak to [Mispronunciation of My Stepfather’s Name]?”
Me: “Who may I say is calling?”
Caller: “This is Susan.”
Me: “…from?”
Caller: “Uh. Warranty services.”
Me: “…for?”
Caller: “…”
Me: “…”
Caller: *click*
(Apparently, there was no place in her scammer’s script to explain which warranty she wanted to discuss.)
Question of the Week
Tell us your most amazing work-related story!