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A Warped Sense Of Body Issues

, , , , | Working | December 29, 2018

(We sell custom mirrors which are made in the building. I have been called down to the front.)

Colleague: “This lady would like to return this mirror, but it was over £800.”

Manager: “I see. What is the problem with it?”

Customer: “It’s warped. It’s making me look huge!”

Manager: “Oh, I’m so sorry about that.”

(I look over the mirror but can’t see any warping. I call down someone from quality.)

Quality: “On the surface, there doesn’t seem to be anything wrong. It’s in perfect condition.”

Customer: “But it’s making me look so fat!” *walks in front of it* “See?!”

(I personally wouldn’t describe the woman as “fat” or even overweight, and the mirror seems to be doing as intended. We all realise the problem, but before we can handle the situation, [Quality] decides to speak up.)

Quality: “Well, there’s your problem. You think you’re fat!”

(The customer turns red.)

Customer: “HOW DARE YOU?!”

Quality: “It isn’t my fault. Try losing some weight.” *walks away*

(We refunded the mirror, and she left, saying she would never shop with us again. [Quality] got a stern talking to, and I didn’t let him out on the floor after that.)