A Warmed Over Response
Me: “I’d like a hot tea, please.”
Waiter: “No problem.”
(Two minutes later, he returns with a tray bearing two waters and a tall glass of some dark liquid.)
Waiter: “You had the hot tea?” *offers dark liquid*
Me: “Uh, yes, the tea.”
(I touch the glass. It’s room temperature, and certainly not hot.)
Me: “I uh, wanted hot tea.”
Waiter: “Yes.”
Me: “Hot tea.”
Waiter: “This is the hottest tea we have. This is the only tea we have that isn’t cold.”
Me: “Are you having a problem with the hot water?”
Waiter: “This is the only hot tea we have.”
(I flag down a passing waitress.)
Me: “Uh, are you guys having trouble with the hot water?”
Waitress: “Um, no… why?”
Waiter: “She wanted hot tea. This is the only hot tea we have.” *indicates glass of lukewarm ice tea*
Waitress: “Hot green tea, right?”
Me: “Yes.”
Waitress: “I’ll make that for you right now.”
(Later…)
Waitress: “Sorry, he’s new…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.