A Very Tech Supportive Outcome
(I’m the customer in this scenario. I’ve gotten a new computer and am having troubles with the speakers so I call tech support. While on hold I’m fiddling with the computer. The tech support girl comes on right as I realize the problem.)
Me: “No! NOOO!”
Tech Support: *sounding alarmed* “Ma’am?”
Me: “Right as you picked up, I realized what the problem is… The plugs are in the wrong jacks.”
Tech Support: *laughing* “I see. Is there anything else I CAN’T help you with today?”
Me: “Maybe you could send somebody over to help me pick my dignity off the floor…”
Tech Support: *chuckling* “Sorry, ma’am. That’s not covered, unfortunately.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.