A Very Shallow Pool Of Intelligence
(The phone rings.)
Customer: “I need to get sand for my pool filter.”
Me: “Okie doke, how much sand do you need?”
Customer: “I don’t know.”
Me: “If you look on your filter, it will usually tell you how much it uses.”
Customer: “I’m looking at it right now. It doesn’t say how much it needs.”
Me: “Does it say anything on it at all?”
Customer: “Yes it has a serial number.”
Me: “What is it?”
Customer: “300-L-B-S.”
(I pause.)
Customer: “Does that help?”
Me: “I will have your sand ready to pick up in 15 minutes.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.