A Very Crisp Line

(I work the opening shift at a fast food restaurant that’s well-known for their chicken. We have an elderly, regular customer who is originally from the New England area, as made obvious by both her accent and attitude. Every week, she has a new complaint. These are some of my favorites.)

Me: “Good morning, [Regular]! What can I get for you today?”

Regular: “I wanna get a number three with the bacon EXTRA crispy. Last week, you guys didn’t make it extra crispy like I like it!”

Me: “Sorry about that. I’ll make sure it gets made correctly this time.”

(The next week:)

Me: “Good morning, [Regular], having the usual today?”

Regular: “Yeah, but make sure the bacon isn’t too crispy. You guys made it WAAAY to crispy last time.”

Me: “I’m so sorry. I didn’t realize they had burnt it!”

Regular: “It wasn’t burnt, just too crispy. I want it extra crispy, but not TOO crispy.”