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A Very Charitable Interpretation Of The Website’s Wording

, , , , , , | Right | July 14, 2025

I work in a second-hand store. Basically, everything in the store is donated to be sold to raise money to help those in need. We’ll take most things, but sometimes we have to turn things away, like in this phone call:

Me: “Hello, [Company name and location], this is [My Name].”

Caller: “Hi. I wanted to know if I could drop something off as a donation?”

Me: “Sure thing. What have you got?”

Caller: “I’ve got some colostomy bags.”

Me: “…what?”

Caller: “I promise they’re new and unused.”

Me: “I… don’t think we can take those.”

Caller: “I mean, it says you can on your website.”

Me: “Does it? I don’t think it would. And in any case, who’s coming to [Company] to buy those?”

Caller: “…I mean, I suppose that’s true.”

Me: “Maybe try a hospital? I’m sure they can use them.”

Further investigation found that the caller was TECHNICALLY right: the website says, “new and unused items”. Didn’t specify colostomy bags, though, that was more of an abuse of the wording on her part.