A Username By Any Other Name

| Chattanooga, TN, USA | Working | March 8, 2013

(The following takes place via email.)

(Day 1…)

User: “I need a laptop for a project, and I need it ASAP!”

Me: “I have one imaging for you and I will get it to you as quickly as I can.”

User: “Okay, but it is super important, so please hurry.”

(Day 2…)

Me: “I have your laptop ready. I just need your Windows log-in information so I can configure your Outlook, Lotus Notes, and NetMeeting.”

User: *no reply*

(Day 3…)

Me: “I am still waiting for your log-in information. Once I have it, I can have the laptop to you in 15 minutes.”

User: *no reply*

(Day 4…)

User: “Why is my laptop taking so long?!?!?!?!”

Me: “I sent you an email asking for your log-in information two days ago.”

User: “I don’t know what my log-in is. I never use it.”

Me: “Then how to do you log-in to your PC everyday?”

User: “Oh, you mean my username… you should have asked me for my username. I don’t know what a log-in is.”

Me: *facepalm*

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