A Towering Problem
(I work for a television station. On rare occasions, we have to go off the air to repair our tower. It happens less than once per year. We’ve been off the air for an hour when the phone rings.)
Me: “[Channel Station], how may I direct your call?”
Viewer: “Did you know that you’re off the air right now?”
Me: “Yes, we have a crew on our tower right now to make repairs. The power is cut while they’re on the tower. We should be back on the air in an hour or two.”
Viewer: “But I’m missing my show.”
Me: “We’re working to get back on the air. Shouldn’t be much longer.”
Viewer: “Why can’t they work at night?”
Me: “They need to see what they’re working on.”
Viewer: “Why can’t they use flashlights?”
Me: “It’s not safe to have anyone climb the tower at night.”
Viewer: “Why do you have to turn the power off to make repairs?”
Me: “It’s to prevent our crew from being electrocuted.”
(Silence.)
Me: “Thank you for watching. Do you have any more questions?”
(They hung up.)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?