A Thief With Baggage

, , , , , | Right | June 20, 2017

(I am at a small-chain grocery store on one of their busiest days because they run significant discounts. I pick up a loaf of artisan bread, put it in my cart next to my reusable bags (in California, people often bring our own because store bags are at least 10 cents each), and take a number at the deli. While I am being served at the deli, somebody walks away with my cart. It happens sometimes when the store is crowded, so I don’t make a fuss about it, take another cart, and hope that my bags will be returned at the cash register when the erring customer discovers they took somebody else’s cart by mistake. About 20 minutes into my shopping, I hear angry screeching at the cash register, so, curious, I go to see what’s going on. Here is what I observe:)

Customer: “You are making me pay for things I did not put in the cart! You are trying to sell me this expensive bread, and I didn’t take it!”

Cashier: “I am sorry, ma’am. As I said, if you don’t want it, we can return it to the bakery. I already took it off.”

Customer: “You tried to cheat me! You tried to pass this bread on me! Who the h*** charges $4.99 for a loaf of bread?!”

Cashier: “This is artisan bread made fresh every couple of hours, but you do not have to pay for it, ma’am. We are going to take it back to the bakery.”

Customer: “You are thieves! I did not put this bread into my cart! You put it there!”

Cashier: “Ma’am, I am not saying you put it there. Maybe another customer did it by mistake, thinking it was their cart. We are not charging you for it. Can I process your payment now, please?”

Customer: “It’s enough that you are charging for bags now! Anything to make profit! Thieves!”

Cashier: “Ma’am, I have no control over the bag charge. It’s the state law. We are not charging you for the bread. Can you please pay for your order now?”

Customer: *suddenly calm* “Yes. And I don’t want any of your overpriced store bags. I have my own.”

(Too stunned to say anything, I saw the hag hand her MY reusable bags. They are quite distinctive because several of them are from the conferences I have attended in my profession over the past years, and one is from a fundraiser from my children’s school. It would be quite a bizarre coincidence for somebody else to have the exact same set of assorted reusable bags. Unfortunately, I was too flabbergasted to claim them, and the pilferer walked out of the store with them.)

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