A Textbook Example Of A Fail, Part 2
(I am a library tech who works at the circulation and reserves textbooks desk. To check out a two-hour use textbook, students have to give us the book title. This story happens at about midterm time.)
Student: “I need to check out a reserve textbook for human sexuality for psychology class?”
Me: “Yes, we have two titles for that class. Which one do you need?”
Student: “I don’t know the name of the book.”
Me: “Do you know your teacher’s name?”
Student: “No.”
Me: “Do you have your syllabus?”
Student: “No.”
Me: “Well… I’ll just give you the most requested title.”
Student: “Okay, that’s fine.”
(I check out the book to the student and he leaves.)
Me: *to coworker* “How did this guy get through class up to this point?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?