A Testing Enrollment Process
(I am dropping off some paperwork at my son’s new school so he can begin first grade in the fall. The staff member helping me is shocked I don’t have any report cards from his time in a hybrid classroom/homeschool kindergarten. I’ve just finished explaining that the public charter school overseeing his schooling had an educational specialist meet with him monthly to evaluate his progress.)
Staff Member: “No report cards? But do you mean he didn’t get any grades?”
Me: “No report cards and no grades. But he did have monthly in-person evaluations with the charter school specialist.”
Staff Member: “But, but, but… What about tests? I’m sure he took tests. You know, where he wrote stuff down.”
Me: “Not that I know of. We didn’t do formal tests. But he had a monthly evaluation by the public charter school specialist.”
Staff Member: “But how do you know he was learning anything?”
Me: “His charter school evaluated him monthly to be sure he was keeping up to state standards, and I’ve been tracking his progress against state standards, too.”
Staff Member: “But, but, but… Who taught him?”
Me: “Two days a week he was in a classroom with other kids and a teacher, his dad taught him most subjects on other days, and I taught him reading.”
Staff Member: “Okay, but, but, but… Tests. He had to have taken some tests. How did you know how he was doing in school?”
Me: “His charter school regularly evaluated him against the state standards, and so did I.”
Staff Member: “But what about reading? How do you know he can read?”
Me: “Because I can put a book in front of him and he reads it to me.”
Staff Member: “But, but, but… How do you know he understands what he’s reading?”
Me: “Because he interacts with what he’s reading in an understanding way.”
Staff Member: “But, but, but… What about tests?”
(Should I be worried about this fixation on tests?!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.