A Tale Of Two Charities
(I work in a charity shop which supports elderly people. A customer puts two books on the counter.)
Customer: “I want to exchange this for this.”
(I look at the books and assume she’s had a moment.)
Me: “Oh, this has an [Animal Charity] price ticket on, not [My Shop].”
Customer: “Yes.”
Me: “I’m afraid I can’t exchange it, because you didn’t get it from here.”
Customer: “You mean I have to take it all the way back there?”
Me: “I’m afraid so, because we’re not affiliated with them.”
(The customer sighs sadly and buys her book, which cost 99p. She then leaves on the epic trek to the Animal Charity shop, located five shops down from us.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?
