A Suitable Trade-Off
(Sundays are our busiest days for trades at our video game store. Six people are in line at my register, and the only other employee is on the floor fielding customer questions.)
Me: “Thank you for calling [Videogame Store]. How can I help you?”
Caller: “I’d like to get trade-in prices for some games I have.”
Me: “No problem. We’re a bit busy in store right now, though, so I’ll only be able to give you prices on three trades over the phone. Any more, and you’ll have to come into the store.”
Caller: “Bull! It’s one pm on a Sunday. No way you have that many customers.”
Me: *holding phone towards customers waiting in line* “Ladies and gentlemen, say hello to the man who doesn’t think you’re here.”
Crowd: “Hi!”
Me: “Any other questions, sir?”
Caller: *click*
This story is part of the Very Wrong Customers roundup!
Read the next Very Wrong Customers roundup story!
Read the Very Wrong Customers roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
