A Suction Reduction
(I am a 17-year-old girl. I’ve only been working here for a few weeks, so I’m still not sure about everything we stock and where every item is. A couple in their thirties comes up to me, looking a bit nervous.)
Man: “Do you… uh, have any little suction balls?”
Me: “Um, suction balls?”
Man: “Yeah, you know…” *he mines squeezing something like a turkey baster*
Me: “Oh! I think I know what you mean. We have suction things for cleaning babies’ noses. Is that what you want?”
(The couple exchange looks and start to giggle.)
Wife: “Well, that’s not what we’re going to use it for…”
(I turn around quickly before they can see how red my face has become. I show them what they are looking for, and after they leave I relay the story to my manager.)
Manager: “Yeah, if you’re going to work here during the evening shift you’re going to have to stop asking questions.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.