A Storm Of Irony
We have had a major snowstorm, and temperatures are well below freezing. However, we’re still open. The roads are only partially plowed, so after a few hours with no customers, we think that maybe people have heeded the warnings and are staying home.
However, around lunchtime, a car slides into the parking lot. The driver gets out, almost tumbles into a snowdrift, and somehow makes it in.
Customer: “Whew! The weather is awful! I’m surprised you guys are open.”
Me: “Well, we are!”
Customer: “You shouldn’t be open.”
Me: “They keep us open because it’s profitable to be open.”
Customer: “That’s not right. They’re crazy. Who would come in on a day like this?”
Me: “…”
Aaaaaand that’s why we stay open in bad weather.
Question of the Week
Have you ever served a bad customer who got what they deserved?