A Sour Slice Of Reality
A drive-thru customer begins by ordering a burger.
Me: “And for your drink, sir?”
Customer: “I’ll have an unsweetened tea with lemon on the side.”
Me: “How many lemon packets would you like?”
Customer: “I said lemon. I want lemon slices on the side.”
Me: “I’m sorry, we only carry lemon juice packets on the side, not lemon slices.”
Customer: “I don’t want any of that.”
Me: “Okay, how else can I help you?”
Customer: “[Fast Food Restaurant #1] has lemon slices.”
Me: “I’m sorry?”
Customer: “[Fast Food Restaurant #2] has lemon slices.”
Me: “Well, we don’t. Are you ordering anything else?”
Customer: “I’m going [Fast Food Restaurant #1].”
Question of the Week
Have you ever served a bad customer who got what they deserved?