A Sour Attitude
(I ring up a customer for a sweet tea. The sweet tea is self-serve, but we have lemon slices in the back that we can give the customer if requested.)
Customer: “I want lemon.”
Me: “Sure, no problem.” *puts slice of lemon in a small cup as is customary, and hands it to her*
Customer: *looks inside, makes disgusted face, gives it back* “No. That’s not what I wanted. I want SOME lemon.”
Me: “Um, we usually just give out one slice. How many did you want?”
Customer: “Whatever you consider to be SOME lemon.”
Me: *hesitantly gives her two more slices* “Here you go?”
Customer: “That’s too much.” *gives one back and walks away*
Question of the Week
Have you ever served a bad customer who got what they deserved?
