A Sole Responsibility
A customer is trying on some shoes in my shoe store.
Customer: “Is there a mirror I can check these out in?”
I point out a wall-mounted mirror about a meter to the left.
Customer: “Is there a closer mirror?”
Me: “No.”
Customer: “Can you bring that mirror closer?”
Me: “Sir, it’s wall-mounted.”
Customer: “…”
Me: “Why don’t you try walking around in the shoes to see how they feel, toward the mirror?”
Customer: “Why would I do that?”






