A Sizeable Lack Of Information
(On a slow evening, a customer comes in and immediately approaches me at the counter.)
Me: “How are you this evening, ma’am? Is there anything I can help you find?”
Customer: “I’m looking for sweater for my daughter.”
Me: “Okay. What size is she in? And is the sweater for any particular occasion?”
Customer: “Well, she’s petite and slim. Really small for her age.”
Me: “Well, what size shirt does she wear?”
(It’s really hard to sell to a customer when you don’t know what they are shopping for.)
Customer: “She’s petite and small.”
Me: “Well, how old is she?”
Customer: “She is small for her age.”
Me: “I understand that, but if I don’t know what size she is in, I can’t show you what I have available in that size.”
Customer: “She is slender and petite.”
(Giving up, I show her the only sweater I have in stock for girls.)
Me: “Okay. I have this one here. It’s great for the spring time and can be dressed up or down depending on the occasion. The biggest it comes in is a 5T.”
Customer: “Oh, that’s too small. She’s a size eight.”
(The customer left the store telling me I should’ve known what size she was looking for.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?