A Sizeable Gap In Knowledge
Coffee Shop | Right
| January 17, 2014
Me: “Hi. How can I help?”
Customer: “I’d like a cappuccino, please, to take away.”
Me: “A cappuccino to take away. No problem.”
Customer: “Is that a large or a small?”
Me: “Excuse me?”
Customer: “Do I want a large or a small cappuccino?”
Me: “I don’t know…”
Customer: “Look. I just want to know if I want a large or a small!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
