A Sixth Sense For Such Customers
Bosses/Owners/Managers, Creative Solutions, Liars/Scammers, Perfect Comebacks, Thrift Store, USA | Right
| April 17, 2026
A guy comes in to donate something that we can’t accept.
Customer: “Yes, you can! The lady I talked to this morning on the phone said we could!”
Me: “On Sundays, we open at midday. There wasn’t anyone working this morning.”
Customer: *Doubling down.* “Yes, there was! I spoke to her, and she said she was the owner!”
Me: “Well, our female owner died a couple of years ago, and her husband took over after she passed. Could you please tell me what number you dialed as he’d be thrilled to have a direct connection to the other side.”
