A Sinking Feeling About A Floater

(I work in a corporate coffee shop chain. Due to some customers using way too much toilet paper, our toilets often get blocked. A customer blocks one of our toilets so badly that we close off access to it and put a big no entry sign on the door. About two hours later I’m on till when a customer come up. He can’t speak English very well.)

Customer: “Toilet.” *points to toilet* “It broke.”

Me: “Yes. That’s why we have the no entry sign and have blocked it off.”

Customer: “But it broke!”

Me: “Yes, sir. We kn—”

(I get a sinking feeling.)

Me: “You didn’t try and use it, did you?”

Customer: “Yes! I use and it broke!”

(At this point the customer comes to the realisation and slinks back to his seat. I go over and find he had torn down the barricade and forced the door open. He had not only flooded the toilet more, but also crapped right on top of the existing blockage. I tell my supervisor. I look over at the customer, who very quickly gets up and leaves, leaving us with his mess.)