A Sim-ple Solution
(I’m in line at technical support to get my laptop fixed. A very rude and impatient customer cuts me, and slams his phone down on the counter.)
Me: “Excuse me! You just cut me.”
Rude Customer: *ignoring me* ” You son of a b****! You were supposed to fix my phone eight days ago! What’s with this bull-s***!”
Tech Support: “Sir, we told you; there is nothing wrong with the phone. You just don’t have a sim-card in there.”
Rude Customer: “Bull-s***! I put in a sim-card, and it still doesn’t work!”
Tech Support: “Okay, then. If I see that there is no sim-card, you’re going to apologize to the woman you cut, apologize to me, and get out of my store before I plant my foot so far up your a**, that your grandchildren get the mark.”
(The technician takes the phone and opens the back cover. He starts to laugh.)
Rude Customer: “What’s so f****** funny?!”
Tech Support: “GET. OUT. NOW.”
(The 6’1, 227 lb, tech stands up. He takes his glasses off, and puts them on the counter.)
(The rude customer turns white, then turns to me.)
Rude Customer: “Sorry!”
(The customer literally makes a run out the store, while leaving his phone behind. The technician sits back down and acts as though nothing happened.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.