A Serial Problem
Call Center | Right
| March 26, 2017
Customer: “I tried to register my serial number on the website last night but it wouldn’t take it.”
Me: “Not a problem, sir. I can go ahead and get that registered for you. Can I have the serial number, please?”
Customer: “No, I don’t have it right now. Don’t you have it?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?