Doesn’t Feel Very Sound
(I am about 7 years old. I am about to go on my first flight. My grandmother has Alzheimer’s, and often uses the wrong words.)
Grandmother: “And when you go up in the air, your ears will explode.”
(I was absolutely terrified and screamed from Melbourne to Sydney.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
