A-Salted By The Flavor
(I own a small cookie bakery on a busy main street on Cape Cod. A customer and his wife have purchased a cookie and some coffee and sat outside to enjoy it. I am having a conversation with my son, when the customer walks back in after they’ve finished.)
Customer: “Excuse me. Just a little constructive criticism.”
Me: “Okay. Sure!”
Customer: “The cookie we had was too salty.”
Me: “I’m sorry about that. Which cookie did you purchase?”
Customer: “The lace cookie.”
Me: “You mean the one topped with sea salt?”
Customer: “I’m not sure why it tasted so salty!”
My Son: “But it’s… it’s topped with sea salt.”
Customer: “You know, you REALLY need to be careful about stuff like that when there are people like us who are watching our salt intake!”
Me: “Well then, sir, I’m not certain you made the best decision. Out of our 14 or so varieties, you chose to purchase a salted cookie.”
Customer: “But it was—” *reads description* “—OH! I see. Um, okay, have a great day!”
Question of the Week
Tell us about a customer who got caught in a lie!