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A Rugged Walk

, , , | Right | January 20, 2021

As I’m working on the downstairs shop floor, a customer approaches me on her way to the exit.

Customer: “Well, I don’t know where all your rugs went. Last time I was in here, there was a big display, but now they’re all gone.”

Me: “Aren’t they upstairs?”

Customer: “No, I just came from there. Oh, well.”

Without another word, she walked out the door. I don’t visit the upstairs department very often, but, intrigued by the mystery of the missing rugs, I went up to take a look. Sure enough, the rugs were not in the rack where they used to be. However, twenty seconds later, I found an even bigger display with some laid out on top of each other on the floor and others in a rack on the wall behind them.

The customer either didn’t want to walk past where the original rack had been or was suffering from selective blindness that day.

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Tell us about a customer that lied or scammed to get what they wanted.

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