A Rude Retorte

, , , , | Right | July 12, 2010

(I am a cake decorator in a bakery. I am closing up the department when the phone rings.)

Me: “This is the bakery. How may I help you?”

Customer: “Yes! Oh, my god, please tell me you have the cake kit!”

Me: “Yes, we do have the kit.”

Customer: “Finally! I’ve looked everywhere for it and you’re the only place that has it! Okay, I need to order a cake.”

Me: “All right, when are you going to need it?”

Customer: “In about thirty minutes.”

Me: “I’m sorry, ma’am, but I am not be able to do that.”

Customer: “What? Why the h*** not?”

Me: “The bakery closes at 6:00 pm on Sundays and I’ve already clocked out for the day. I can place the order for tomorrow afternoon, though.”

Customer: “No! No! I need it now! It’s my son’s birthday today and I need a cake! I forgot to order the cake!”

Me: “I’m sorry, ma’am. There’s nothing I can do.”

Customer: “You can make my son’s god-d*** cake is what you can do!”

Me: “I’m sorry. You can come and choose one from our case and I could write something on it for you.”

Customer: “No! I don’t want those cakes! That’s great! Just great! I hope you’re happy; you just ruined my baby’s first birthday!” *hangs up*

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