A Remote Knowledge Of Geography
Me: “Yes, hello. I’d like to complain about the time it took my package to arrive. I paid for express shipping and it took ten days to get to Victoria.”
Customer Service: “Well, we do recommend that if you live in a rural or remote area, you plan on having a little more time.”
Me: “…Victoria is not a rural area.”
Customer Service: “Anything outside a major metropolitan area—”
Me: “It’s the provincial capital.”
Customer Service: “Well, it’s still fairly remote, isn’t it?”
Me: “Only if you measure things by how far they are from Toronto.”
Question of the Week
Have you ever served a bad customer who got what they deserved?