A Raging Torrent Of Stupid
(I work in a five-star hotel on the riverfront so everyone usually needs to have a ‘riverview room.’ An elder couple proceed to the desk and I start the check-in process.)
Me: “Good afternoon and welcome to the hotel. May I please have your passports and a credit card?”
(The check-in goes on for a bit and then:)
Guest: “May we please have a view to the Danube?”
Me: “I am very sorry, ma’am, but there is no Danube in this state. We have the Moldau here.”
Guest: “I want to see the Danube.”
Me: “As I just said, ma’am, the river by the hotel is called Moldau.”
Guest: “I want to have a view to the Danube.”
Me: “Don’t worry, you will have a nice view to the Moldau.”
Guest: “No, I want the Danube!”
Me: *sighs* “Okay, your room has the view to the Danube river. Enjoy your stay!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.