A Prime Reason To Just Let Them Stick To Their Worldview
A customer comes in looking at a Nikon DSLR camera.
Me: “Hi! Do you have any questions, sir?”
He asks a couple of generic questions while looking at his iPad.
Customer: “Hmm… On Amazon, I can get an extra lens for $100.”
Manager: “We can match the price for you in-store.”
Customer: “Hmm… I think I would prefer to purchase it from Amazon because it’s free shipping.”
My manager and I look at each other.
Manager: “But… you could get it here. Now. For the same price.”
He gives us a dirty look.
Customer: “I don’t want any more help.”
Manager: “Well then, have a nice day, sir.”
As we walk away my, manager whispers to me:
Manager: “Never doubt the stupidity of the average consumer.”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?