A Price For The Devil To Pay
Customer: “Excuse me, miss; could you help me?”
Me: “Sure, what do you need?”
Customer: “Could you change the price on this syrup? The unit price is $6.66, and I don’t want to buy the devil’s syrup.”
Me: “I don’t think we can change the price at the store level. And I’m not sure that’s a valid reason to change a price.”
Customer: “It doesn’t have to be much. Even just a penny would be fine. Could you ask your manager?”
Me: “Ma’am, I really don’t think we can change the price on a national brand item. We have other kinds of syrup that are just as good if the unit price of that brand bothers you.”
Customer: “No! I want that brand! I only eat that brand! And I want you to lower the price of that brand!”
Me: “Ma’am, I’m afraid I can’t do that.”
Customer: “I’m never shopping at this devilish place again! Everyone who works here is going to go straight to Hell for associating with the devil!”
Me: “Have a nice day, ma’am.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
