A Pressing Issue

(The customer has a standard flip phone that she wants to program.)

Me: “Okay, let’s try the automated system first, and if that doesn’t work, we will do it manually. Please dial *228, press send, and when the automated voice comes on, press 1.”

(In the background, I can hear the customer dialing, and the voice coming on. No response from the customer.)

Me: “Just press the button on your keypad that has the number ‘1’ on it, then some music will start.”

Customer: “Okay, now, how do I press ‘1’?”

Me: “Just press the button marked ‘1.’”

Customer: “No! I know there’s a button marked ‘1.’ What I’m asking is how do I press it?”

This story is part of our Smartphone roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

23 Funny Stories About iPhone Users Who Weren’t Smart Enough For Their Smartphone

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