A Pizza For All Nations
(I work at a small pizza parlor. We have six customers standing in line.)
Me: *working register* “Next customer, please!”
(The next customer walks over to my register from the line, but [Customer #2] proceeds to cut the entire line and approach my register.)
Me: *to [Customer #2]* “Sir, there’s a line. This gentleman was next.”
Customer #2: *looks at me in shock* “You’re really going to serve this [racial slur] before me?!”
([Customer #1] and I exchange glances of astonishment.)
Me: “Sir, there’s no need to use that language here. You’re going to have to go to the back of the line.”
([Customer #2] continues with racist remarks and something about being a traitor to my kind.)
Me: “Sir, if you have an issue with me treating this man with the same respect that I would have given you had you merely stepped to the back of the line, then you can leave.”
(The customer makes more comments on how I’ve been brainwashed by the [racial slurs].)
Me: “Have a nice day, sir.” *turns to [Customer #1]* “It’s on the house.”
([Customer #2] threw his arms in the air and continued screaming until the owner forced him out the door.)
Question of the Week
Have you ever served a bad customer who got what they deserved?