A Not So Delightful Encounter
(I work at a sandwich shop that’s on the way to a national park. We get some pretty interesting orders and we have some good laughs, but this one takes the cake.)
Customer: “Hello, I would like a veggie delight.”
Me: “Okay, would you like any cheese on that?”
Customer: “Yes, pepperjack, please.”
Me: “And would you like that toasted?”
Customer: “No, thank you.”
Me: “Okay, let’s move on to the veggies.”
Customer: “Oh, I wanted turkey on that.”
Me: “So, would you like a turkey sandwich, instead?”
Customer: “No, I want a veggie delight.”
Me: “Sir, if you order a turkey sandwich, it comes with veggies. If you order a veggie delight and add turkey, I will have to charge you extra.”
Customer: “Okay.”
Me: “So, would you like me to make it a turkey sandwich?”
Customer: “No, I want a ham.”
(My coworkers were dying in the backroom. We had never had anyone change their sandwich three times within one order.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?
