A Mumble Stumble
(I am completing an application via phone call.)
Advisor: “Who is your next of kin?”
Me: “My mother, [Mother].”
Advisor: “What is her address?”
Me: “[Address].”
Advisor: “Hmm, I can’t find that.”
Me: “It’s in Nigeria, so you may need to enter it manually.”
Advisor: “Ah—”
Me: “You should also note that her first language is Arabic. She was raised in Lebanon and didn’t take to well to other languages. You may need a translator in the event she needs to be contacted.”
Advisor: “Okay, I’ll just note that down.” *mumbling to herself* “She’s a lesbian n***** who doesn’t speak… Done. Okay, next: references.”
Me: “…”
(The call didn’t last much longer, after she mumbled considerably worse things while entering my references. I got in touch with her manager and was assured the matter would be handled. I have yet to hear anything else.)
Question of the Week
Have you ever served a bad customer who got what they deserved?