A Man’s Job  

, , | Right | August 23, 2019

(I work in a call center. Our workstations are set up in groups of four — two positions side by side facing the other two positions side by side. One evening, the agent beside me gets a call where the customer is challenging her on procedure and demands to speak to a manager. She complies. After a few minutes, the manager, also a woman, comes out and asks me what the procedures are; it isn’t the manager’s job to know how we do our jobs. I tell her exactly what the agent beside me has said and she goes back and gives the customer that information.)

Coworker: “You said exactly what I said.”

Me: “Yep. Your customer was a man, weren’t they?”

Coworker: “How did you know?”

Me: “Unfortunately, some guys won’t take information unless it comes from a man’s mouth.”

(We go back to work.)

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