A Major Problem With A Minor Request
Me: “Good afternoon, [Bookstore]!”
Caller: “Hi, I have to do a project where I read to kids and they respond. Do you have that?”
Me: “You need a book to read to them? Sure! We have plenty of children’s books.”
Caller: “No, I need to read to kids and have them respond.”
Me: “Right, we have plenty of books you could chose from to read to them.”
Caller: “No, I need to read to kids and have them respond.”
Me: “So, what exactly is it that you need from us?”
Caller: “Can I do that there?”
Me: “Well, we don’t provide the children.”
Caller: *disappointed* “Oh, okay. Bye.”
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Tell us your story about a customer who couldn't understand the most simple concept.
